Vetta Sports is looking for an energetic and customer-focused individual to join our team as a Front Desk & Concessions Attendant. In this dual-role, you will be the first point of contact for our members at the front desk and also play a key part in the bar and concessions area. You will be responsible for creating a welcoming environment, providing exceptional service, and efficiently handling a wide range of administrative, sales, and operational tasks.

Key Responsibilities

• Front Desk Operations: Enthusiastically greet all members and guests upon arrival, answer incoming calls, and assist with program registrations and court usage reservations.

• Customer Service Excellence: Provide friendly, prompt, and courteous service to all patrons. Answer questions about programs, schedules, and facility amenities, and resolve minor issues or escalate them to management as needed.

• Bar & Concessions: Expertly set up, run, and break down concession stands. Accurately sell food, non-alcoholic beverages, and alcoholic beverages (where applicable) to patrons.

• Sales and Transactions: Accurately handle cash and credit card transactions, including operating a point-of-sale (POS) system for both front desk and concession sales.

• Inventory Management: Assist with stocking and organizing bar and concession inventory. Monitor stock levels and communicate needs to management.

• Compliance and Safety: Strictly adhere to all food safety and sanitation guidelines. If applicable, follow all state and local laws for the sale of alcohol, including checking IDs.

• Facility Maintenance: Maintain a clean, organized, and inviting front desk and concessions area throughout your shift.

• General Assistance: Be prepared to assist in other areas of the facility as needed to ensure smooth operations.

Qualifications

• Previous experience in a customer service, food service, hospitality, or front desk role is preferred.

• A naturally enthusiastic, friendly, and approachable demeanor with strong verbal communication skills.

• Ability to multitask effectively and stay organized in a fast-paced environment.

• Proficiency with computer systems and the ability to quickly learn new software, including reservation and registration platforms.

• Must be able to handle money and process payments accurately.

• Must be at least 21 years old to serve alcohol

• Ability to stand for extended periods and lift/carry up to 25 pounds.

• Reliable, punctual, and possessing a strong work ethic.

• Must pass a comprehensive background check.

Working Conditions:

• Work primarily takes place indoors at concession stands and bar areas.

• Involves standing for long periods, light lifting, bending, and reaching.

• May be exposed to varying noise levels and temperatures.

Employment classification
This is a part-time, hourly position requiring approx. 15–20 hours per week.